The Challenge

The firm's network was constantly dropping connections, email sync was failing across devices, and they had no IT staff. Issues were costing billable hours daily.

Sessions Booked

• Initial IT Audit - Identified aging router, misconfigured DNS, and outdated email settings
• Network Support Session (60 min) - Reconfigured router, optimized WiFi coverage
• IT Support Session (30 min) - Fixed email sync across all devices
• Follow-up IT Session (30 min) - Set up automated backups

The Challenge

After a phishing attempt compromised an employee email, the owner realized they had no security measures. They needed help securing their systems without enterprise IT costs.

Sessions Booked

• Initial IT Audit - Assessed current security posture and identified critical gaps
• Security Assessment Session (60 min) - Reviewed access controls, enabled 2FA across accounts
• IT Support Session (60 min) - Set up password manager, configured secure email settings
• Security Follow-up (60 min) - Employee security training and policy documentation